Visit us on FaceBook! Visit us on Twitter! See our Videos on YouTube!
Home Page Home Page Home Page
  Company
Contact Us
About LAI
Resellers
BIM Consultants
Press Releases
Careers
Link to Us
Conditions of Use
Privacy

We’ll be at
booth #3211 this year!
Conditions of Use
Welcome to ElumTools.com. If you visit or shop at ElumTools.com/AGi32.com you accept the following conditions. We reserve the right to make changes to these policies and conditions at any time.

Privacy – please review the Privacy Notice which provides a description of our practices.

Products – All Lighting Analysts software programs are covered by separate license agreements.

Copyright – All content: documents, graphics, text and Flash programs contained on ElumTools.com are copyright 2013 by Lighting Analysts, Inc. No right to copy or reproduce is granted without written consent from Lighting Analysts, Inc. All content on ElumTools.com is the exclusive property of Lighting Analysts, Inc. and protected by U.S. and international copyright laws. All software used on this site is the property of Lighting Analysts, Inc. or its software suppliers and protected by United States and international copyright laws.

Trademarks – ElumTools, AGi32, Photometric Toolbox and FlashTools are registered trademarks of Lighting Analysts, Inc. You may not use any meta tags or any other hidden text utilizing Lighting Analysts, Inc. name or trademarks without the express written consent of Lighting Analysts, Inc.

Autodesk and Revit are registered trademarks of Autodesk, Inc., and/or its subsidiaries and/or affiliates in the USA and/or other countries.

Reviews and comments – By completing a review or making electronic comments on ElumTools.com you are granting Lighting Analysts, Inc. the right to reproduce, edit or remove your remarks.

Pricing – Lighting Analysts, Inc. reserves the right to change prices without notice.

Disclaimer of warranties and limitation of liability – All materials in ElumTools.com are provided "as is" and without warranty. Lighting Analysts, Inc. does not warrant or make any representations regarding the use or the results of the use of the content or other materials in this site in terms of validity, accuracy, reliability, or otherwise.

All content, materials, products (including software) and services included on or otherwise made available to you through this site are provided by Lighting Analysts, Inc. on an "as is" basis. Lighting Analysts, Inc. makes no representations or warranties of any kind, express or implied, as to the operation of this site or the information, content, materials, products (including software) or services included on or otherwise made available to you through this site.

Lighting Analysts, Inc. will not be liable for damages of any kind arising from the use of this site or from any information, content, materials, products (including software) or services included on or otherwise made available to you through this site, including, but not limited to direct, indirect, incidental, punitive, and consequential damages.

Shipping & Returns
Paying with Credit Card

We accept credit card payment for online orders.

Please provide the "Bill to" address exactly as it appears on your credit card billing statement. During our online real time authorization process we will validate that the "Bill to" information you provided matches the information on file with your credit card issuing company. The processing of your order may be delayed if we cannot verify the "Bill to" information or the information does not match the address information on file.

For security reasons we do not retain any credit card information on our systems.

We accept the following payment types:
    Visa®
    MasterCard®
    American Express®



The merchant name that will appear on your credit card statement is:
    Lighting Analysts, Inc.

Sales Tax

We collect sales tax in the following states. Tax for orders shipped to these states will have sales tax automatically added to the order total.

Shipments to the following states will be charged sales tax:
    Colorado

Processing an Order

Your order of in-stock merchandise will be shipped based on the time frame associated with the method of shipment selected at the time of check out. Orders received on weekends and holidays will be processed on the next business day. If your order cannot be shipped within 30 days of the date of your order, you will be given the option to cancel your order.

All orders are shipped from:
    Lighting Analysts, Inc.
    10440 Bradford Road
    Unit A
    Littleton, CO 80210
    U.S.A.


How to Change Your Order

We process your orders very quickly. If you find that you have made an error in your order, please notify us immediately by e-mailing us at the following e-mail address. If your order has not yet been processed, we may be able to correct it. However if the merchandise has already been shipped, we may need to modify charges incurred by your order manually, please call us.

    Customer Service Email:

Order Status

    Customer Service Email:

Returns and Exchanges

If you have received damaged, defective or incorrectly shipped merchandise contact our customer service department immediately. All returns should be shipped to the return center address below. Once the software has been registered, it may not be returned.

Return Policy:

Lighting Analysts, Inc software is only returnable if it has not been registered.

All returns should be sent to the following address:
    Lighting Analysts, Inc.
    10440 Bradford Road
    Unit A
    Littleton, CO 80210
    U.S.A.


Contact: Renae Bradley
    
    Phone: 303-972-8852

Shipping and Handling

Most all of our products are software or services related so there is very little actual shipping going on, however for those few items like CDs that we do need to ship, we use UPS as a shipping carrier. Your invoice will show an amount for shipping if it applies.

All orders are shipped from:
    Lighting Analysts, Inc.
    10440 Bradford Road
    Unit A
    Littleton, CO 80210
    U.S.A.
Home  |   Contact Us  |   Conditions of Use  |   Privacy
Autodesk and Revit are registered trademarks of Autodesk, Inc., and/or its subsidiaries and/or affiliates in the USA and/or other countries.

Lighting Analysts, Inc. 10268 W. Centennial Rd, Ste 202  Littleton, Colorado  80127  U.S.A.
©2017 Lighting Analysts, Inc.  All rights reserved.